THE INFLUENCE OF WORK LIFE BALANCE, INTERNAL COMMUNICATION, AND TEAM WORK ON EMPLOYEE PERFORMANCE AT PT. BANK SUMUT CABANG KOORDINATOR MEDAN
Main Article Content
Dwi Indah Lestari
Anggia Sari Lubis
Melisa Zuriani Hasibuan
Horia Siregar
This research aims to determine the effect of work-life balance, internal communication, and teamwork on employee performance at PT. Bank Sumut Medan Coordinator Branch. The approach used is a quantitative method, with a population of 125 employees and a sample of 56 respondents determined through simple random sampling using the Slovin formula. Data collection was conducted through observation and interviews, while data analysis used multiple linear regression with the help of SPSS version 26 software. The results show that partially, work-life balance and internal communication have a positive and significant effect on employee performance. Meanwhile, teamwork does not have a significant impact on employee performance. Simultaneously, the three independent variables significantly influence employee performance with a coefficient of determination (R²) of 0.971, which means 97.1% of the variation in employee performance can be explained by work-life balance, internal communication, and teamwork. This finding indicates the importance of managing work balance and effective communication in supporting the improvement of human resource performance in the banking work environment.
Ardiansyah, C. A., & Surjanti, J. (2020). Pengaruh Work Life Balance terhadap Kinerja Karyawan melalui Komitmen Organisasi pada Karyawan PT. Bhinneka Life Indonesia Cabang Surabaya. Jurnal Ilmu Manajemen, 8(4), 1211. https://doi.org/10.26740/jim.v8n4.p1211-1221
Arung, A. L., & Sari, W. P. (2022). Analisis Komunikasi Internal dalam Membangun Kinerja yang Baik. Kiwari, 1(2), 350. https://doi.org/10.24912/ki.v1i1.15680
Busro, M. (2018). Teori-Teori Manajemen Sumber Daya Manusia (pertama). Prenadamedia Group.
Lubis, A. S., & Wulandari, S. (2018). Pengaruh Employee Engagement Dan Kepemimpinan Terhadap Kinerja Pegawai Pada Dinas Pariwisata, Budaya, Pemuda Dan Olah Raga Kabupaten Serdang Bedagai. Jurnal Manajemen Dan Keuangan, 7(1), 82–89. https://doi.org/10.33059/jmk.v7i1.749
Mardiani, I. N., & Widiyanto, A. (2021). Pengaruh work-life balance, Lingkungan Kerja dan Kompensasi terhadap Kinerja karyawan PT Gunanusa Eramandiri. Jesya (Jurnal Ekonomi & Ekonomi Syariah), 4(2), 985–993. https://doi.org/10.36778/jesya.v4i2.456
NurAssyifa et all. (2015). Analisis Kinerja Pegawai Dalam Pengembangan Sumber Daya Manusia Di Kementrian Energi Sumber Daya Mineral (Studi Kasus Direktorat Jendral Minyak Dan Gas Bumi). Journal Of Public Policy And Management Review, 4(2), 3.
Prabawa, I. K. I., & Paramarta, W. A. (2023). Penerapan Komunikasi Internal Pegawai Di Dinas Pemberdayaan Masyarakat Dan Desa Kota Denpasar. Analisis, 13(1), 29–38. https://doi.org/10.37478/als.v13i1.2501
Putri, G., Saifudin, A., & Wijaya, G. (2023). Kerjasama Tim Terhadap Kinerja Pegawai Pada BPM. Nian Tana Sikka: Jurnal Ilmiah Mahasiswa, 1(3), 1–17. https://ejournal-nipamof.id/index.php/NianTanaSikka/article/view/46
Sugiyono (2019). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Bandung, Alfabeta.